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A chat with Vonaflow
Today · 09:41 · online

Introduce yourself to me.

· 09:41
E
VONAFLOW · AI CUSTOMER ASSISTANT

Even while your business sleeps, I answer the ringing phone.

I answer incoming calls, call your prospects, reply on WhatsApp and Instagram, and book appointments. Every conversation is written to your CRM — in 39 languages, 24/7.

39 languages Inbound + outbound calls WhatsApp · Instagram · email Writes to your CRM
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How do you work?

· 09:42
E

I am a loop that runs itself.

Four steps, repeating without a break. You see every step live.

1
Catch

Phone, DM, form — whichever door it comes through, I answer in the first second. No busy tone.

2
Engage

I speak the customer's language, ask for what's missing, and call back if needed.

3
Understand and route

I work out the intent, book the appointment, or hand it to the right person.

4
Record and grow

Transcript, recording, summary and lead land in your CRM.

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Do you integrate with my systems?

· 09:44
E

I talk to your systems — I don't work into the void.

Appointments, leads and requests land in your system. I integrate natively with Vevona products; for everything else there is a public API and webhooks.

  • VonasoftSales report, stock, product information, current transaction
  • VonaPosCollection status, end of day, bank reconciliation
  • VonarentFleet status, reservation, delivery-return tracking
  • Hekim RehberiMaking an appointment, patient follow-up, doctor availability
  • VonarideTransfer history, driver assignment, customer reminder
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I work even if you use no Vevona product — you can trigger calls and messages from your own CRM with a project-scoped API key.

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Show a real example.

· 09:46
E

Business that doesn't slip away while you sleep.

A call came in at 02:14 while you were asleep. The summary on your phone in the morning looks like this:

Vonaflow today · 08:00 · overnight summary
3 calls answered overnight 02:14, 03:40 and 05:22. All three asked about pricing, two wanted an appointment.
2 appointments added to the calendar Today at 11:30 and tomorrow at 14:00. Both received a confirmation message.
1 call is waiting for you There was a special request beyond my scope — the recording and transcript are ready, shall I call back?

Every conversation's recording, transcript, summary and sentiment analysis stays in the panel — none of it is lost.

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Do I build the flow myself?

· 09:46
E

You design the loop.

You decide step by step what I do. No technical team needed.

  • Build it without code
  • Conditional branching
  • Waits for a reply
  • Try before going live
  • Live tracking
  • Ready-made templates
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If you'd rather not build the flow yourself, we build it — we talk through your sector and your goal, then put it live.

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What would you do in my business?

· 09:47
E

The same brain, in your business.

What changes by sector is the scenario, not me:

Healthcare and clinics

I answer every simultaneous call, book the appointment and send a reminder the day before.

Real estate

I answer the listing call, qualify the lead and book a viewing.

Aesthetics, dental and hair transplant

I answer your international lead in their own language and open a consultation appointment.

Local services

I get the job described, book a survey visit, and hand you the brief when you're done.

Finance and collections

You trigger payment reminder calls from your CRM; every one in the same tone.

Tourism, restaurants and car rental

I take bookings around the clock including at night and send the confirmation — in the guest's own language.

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Ready-made scenarios exist for 17 sectors including insurance, e-commerce, automotive, education, fitness, energy, veterinary and legal. The full list is at vonaflow.com/sektorler.

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How does pricing work?

· 09:48
E

Your operation sets the price.

No fixed packages. Two businesses in the same sector differ in volume and needs; we work the price out together from these six factors:

  • Monthly call and message volume
  • Active channels
  • Outbound calling
  • Number of languages
  • Depth of integration
  • Flow complexity
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In a short call we go through your current operation and put together an offer specific to you. Product details and a live demo are at vonaflow.com.

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Is it safe? Where does my data go?

· 09:53
E

You retain data sovereignty.

Only the context of your question goes to the AI ​​models, not your raw database. If you wish, I can work without leaving any data in the external model.

KVKK compliant Information text, data processing record, right to erasure are all ready.
end-to-end encrypted TLS 1.3 + AES-256. Your messages are encrypted in transit and at rest.
On-premise option In the corporate plan, local models that run entirely on your own server.
Auditable logs Every message, every reply, every decision — audit log with timestamp.
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Answers to other questions?

· 09:56
E

Frequently asked questions, one by one.

How long does Vonaflow take to set up?

If you are using a ready-made Vevona product, integration is the same day. If you want to connect it to your own system, 1-3 business days with REST API.

How many languages do you speak?

39 languages, including Arabic, English and Russian. In Turkish I understand slang, abbreviations and sector jargon. I switch to whichever language the caller uses, so you don't need a separate line for tourists and international leads.

How do I train with my own efficiency?

Upload your documents, your product catalog, your past chats — I feed it into the RAG system. The model itself does not change, I just use your data as the source.

Will capacity hold on a busy day?

Capacity is sized to your operation from the start; we set the expected volume together during setup. Under load no conversation is cut short — I take simultaneous calls in parallel.

Which channels can you be reached on?

Phone (inbound and outbound), WhatsApp, Instagram, Telegram and email. All connected to the same brain — even if the customer switches channel, I keep the history of the conversation.

If I make a mistake can I take it back?

Every action goes through an approval step (such as issue an invoice, send an e-mail, open an appointment). There is an "undo" command for reversible operations.

Will a caller realise they're talking to a bot?

My aim isn't to fool anyone; I speak naturally, but if asked I say I'm an AI. If a request goes beyond my scope I hand the conversation to you or log a callback.

Do you only answer incoming calls?

No, I make outbound calls too. I work through your lead list one by one, announce campaigns, and give appointment and payment reminders. You can also trigger these calls from your own system via API.

I don't use a Vevona product, will it still work?

Yes. I connect to your own CRM/ERP/database via REST API or webhook. Vevona family is not mandatory, just the fastest way.

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OK, I'm convinced. I want a demo.

· 10:00
E

You ask, we will answer.

Leave your information — one of us will invite you to a live chat within 24 hours. This time, it will not be me, but someone from the team.

Demo Request Form

We are calling within 24 hours.

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